Creating and Working with Candidate Experience Surveys

Understanding the candidate experience starts with asking the right questions. This article will teach you how to create Candidate Experience Surveys that effectively capture feedback at key stages of your recruitment process, enabling you to identify areas for improvement.

Creating Candidate Experience Surveys

Follow these simple steps to create your own Candidate Experience Surveys:

1. Navigate to Hire → Application Form → Candidate Experience Surveys
2. Click on the Add Survey button
3. Pass through these steps: General Details, Add Questions, and Preview and Add

Step 1. General Details:

This initial step allows you to establish the foundation of your survey:

• Survey Title: Enter a clear and concise name for your survey (e.g., Post-Interview Feedback).
• Survey Description: Provide a brief explanation of the survey's purpose and the type of feedback you aim to collect.
• Upload Photo (Optional): Enhance your survey with a relevant image or your company logo.
• Include Introduction: Toggle the switch ON to add a welcoming message and any necessary instructions for candidates before they begin the survey. 
• Once you have completed these fields, click Submit & Continue to proceed to the Add Questions page.

Here, you will add the specific questions you want candidates to answer.

1. Click on the Add Question button
2. In the opened "Add Question" sidebar window fill in the following fields
• Enter the question: Type the question you want to ask candidates.
• Type: Choose the format for the candidate's response (e.g. text area, radio button, checkboxes).
• Required: Define if the question must be answered by toggling the switch (ON for required, OFF for optional).
3. Click Save to save the question.
4. Once you have added all your desired questions, click Submit and Continue to proceed to the Preview and Add page.

This final step allows you to review the complete layout and content of your survey before finalizing. Once you are satisfied, click Save to add the survey to your system.

Easy-peasy! You now have fresh-baked surveys ready to help improve your recruitment journey through valuable candidate feedback.